Accessible Information

The accessible information standard aims to ensure that people who have a disability or sensory loss receive information that they can access and understand (for example, large print, braille, text relay) and professional communication support (for example from a British Sign Language interpreter).

Please tell us if we can help to make life easier for you – would you like letters in Braille or large print?

If you have a speech or hearing impairment, you can contact us using Text Relay or Textphone on 0800 056 7614. Or maybe it would help if we spoke more slowly, to help with issues of understanding.