Older People's Services

Surrey Safeguarding Adults Board (SSAB)

Surrey Safeguarding Adults Board (SSAB) is a multiagency partnership that has representation from organisations that support adults who have care or support needs. The partnership contribute to the development and delivery of the Board’s Strategic Plan, helping to deliver activities that promote adult safeguarding across the county. The SSAB ensures the improved effectiveness of safeguarding activity by its members and partner agencies.

Website: www.surreysab.org.uk

Telephone: 0300 470 9100 (option 2, then option 2)

Text: 07527 182861

Email: ascmash@surreycc.gcsx.gov.uk  

Community transport

If you have difficulty using public transport, or you just need some support to get out and about, there are a variety of community transport schemes in Surrey that can help including Dial-a-Ride services, along with Good Neighbour schemes which can offer scheduled services or door-to-door transport, e.g. to supermarkets and doctors surgeries.

Website: www.surreyinformationpoint.org.uk/communitytransport

Help with meals

If you are struggling to prepare meals for yourself, or having trouble getting to the supermarket, there are companies which can deliver hot or frozen meals to your door and supermarkets which will make deliveries.

Website: www.surreycc.gov.uk/staying-independent/meals

Age UK Surrey

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. Free, confidential advice is available on the phone, along with help at home and affordable counselling.



Telephone: 01483 503414

Website: www.ageuk.org.uk

Fall Prevention

For older adults, a fall can trigger a series of events that ultimately result in declining health and a loss of independence. Fortunately, most falls are preventable. Here are some falls prevention tips, programs, and resources from ACL and their partners.

Website: www.acl.gov/FallsPrevention

How to Safely Pick up a Senior After a Fall

Falls are a common occurrence for seniors, and, as many family caregivers know, they can be very frightening. Once the initial shock wears off, family members are often left wondering how to get an elder up off the floor and back on their feet.

Website: www.agingcare.com/pick-up-a-senior-after-a-fall-170447


A free service for anyone over-75 who lives alone and feels they could do with a friendly phone call every week or two. To be eligible for a call companion you should be aged 75 or over, living alone or in sheltered housing and have difficulty getting out in normal times.

Website: Reengage

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Action for Carers Surrey

Action for Carers Surrey provides free, independent information, advice and support to carers of all ages across Surrey.

Telephone: 0303 040 1234

Website: www.actionforcarers.org.uk

Email: carersupport@actionforcarers.org.uk

Staying Independent

If you are struggling with everyday tasks, then simple equipment, practical aids, new technology or small changes to your home can make the difference between living independently and needing someone to help you or it can make caring for someone easier.

Website: www.surreycc.gov.uk/staying-independent

COVID-19 remote monitoring support for older people with mental ill-health and their carers

The TIHM Monitoring Service is a new, free NHS service that is remotely monitoring the health of older people with mental ill-health and their carers during Covid-19.

The service, which is currently accepting referrals, is free of charge and available to people of any age diagnosed with dementia or mild cognitive impairment and people aged 65 and over who have a diagnosis of depression and/or anxiety.

View our TIHM Monitoring Page for more information.

Guide to Home Modifications to Prevent Falls

There are many interior and exterior home modifications you can tackle to reduce the risk of falls for seniors. While the cost varies, and some can be pricey, the cost of injuries from falls is much worse. From simple things like adding night lights to massive projects that change the footprint of the home, there are a variety of modifications to consider.

Website: www.bigrentz.com/guide-home-modifications-prevent-seniors-falling

Legal Guide for Seniors

As we age, our attention turns to getting our legal affairs in order. It’s critical for seniors to have their end-of-life and estate planning documents in place, as well as those documents that can assist them with ensuring their desires for their senior years are protected. Here are some critical legal considerations that today’s seniors must make in order to protect their rights and desires.

Website: www.justgreatlawyers.com/legal-resources-considerations-seniors-special-needs

Self-help techniques and local support for older people

There’s a range of information, support and resources specifically targeting older people, which you do not have to speak with your GP about to access. Please visit the Healthy Surrey website to find out about self-help resources available in your local community.

Surrey Information Point for Older People

Groups and workshops specialising in services for older people in your local area.

Website: www.surreyinformationpoint.org.uk/older-people